Basic Return on Investment Calculation

To calculate a general return on investment (ROI) for Agency services, select the timeframe from the drop down box below and enter both the number of Agency customers and cost of Agency operations during that time period. The Number of Agency staff field is optional. When entering data in this field, enter the total FTE providing I&A and Options Counseling. Since Agencies have different organizational structures, interpretations of this field may vary. You will then be directed to another page detailing the ROI for each of the two measures, as well as an overall ROI calculation.